In ongoing efforts to make tough times a little easier for South
Africans to connect, MTN has introduced MoMo social bundles, at some of
the lowest-ever social media data bundle prices offered by MTN in South
Africa. Additionally, MTN is waiving MoMo cash in service fees.

The launch of MoMo social bundles will see MTN customers use their
positive MoMo cash balance to buy any of the five new bundles offered to
suit their unique usage needs and budget.

For a nominal fee of R8, customers will be credited with 500MB to access
their favourite social media platforms. This bundle is valid for 24
hours. For R15, MoMo users will have access to 1GB, which will be valid
for 3 days. Moderate users can opt for a 5GB social bundle costing R60,
with a seven-day validity period. R120 will give heavy users 10GB to
access social bundles – this option is valid for 30 days.

MoMo customers will be able to use these bundles for Facebook, Twitter,
Instagram, WhatsApp and YouTube.  Data used to access other platforms
will be drawn from the user’s other available data.

In addition to these social bundles, MoMo customers can buy a daily
voice bundle for R10, that will offer them 100 MTN-to-MTN minutes for
the day.

“The introduction of these social bundles is a game changer as these
are the most competitive social media data deals ever introduced by MTN.
We believed that it was necessary to look to solutions to help South
Africans during a time when many are uncertain about the future
resulting from the unprecedented economic disruptions caused by
COVID-19,” says Felix Kamenga, Chief Officer of MTN SA Mobile
Financial Services.

MTN is also offering South Africans a breather by waiving the standard
fees levied for MoMo cash ins done via electronic transfer (EFT), card
or cash payments into their MTN MoMo accounts. The zero rating of cash
ins will be applicable for six months, or for as long as COVID-19
restrictions apply.

Over and above offering some financial relief, when MoMo was launched in
SA at the end of January, MTN promised that the service will be built
upon in a phased approached, with more value-added services being
offered in the coming months.

MoMo has now added functionalities that include a hassle-free car
license disc renewal service. Subscribers simply need to log on to the
MoMo SA app (now also available on the Apple/ iOS app store), click on
‘apply and buy’, search for ‘license disc renewal’, scan their
existing license disc and complete their details. The process is
finalised when the customer clicks the icons marked ‘confirm’ and
‘accept quote’.

The quote is inclusive of the license disc renewal fee and a service fee
that covers administration and delivery.

Under normal circumstances, customers can expect to receive their new
license disc between 2 and 5 working days. However, with the current
lockdown in place, deliveries will be made once the lockdown has been

“In the coming weeks, we will continue to build more value-added
functionalities into MoMo and will keep our customers updated on these
developments. A key consideration for the coming add-ons remains
ensuring that the solutions we design continue driving financial
inclusivity and digital transformation, and that we find cost-effective
ways for our customers to manage their money during these challenging
times,” concludes Kamenga.


*MTN has the best mobile network in South Africa according to the
MyBroadband Mobile Network Quality Report Q1 2020. The network
performance tests also found that MTN has the best network in Tshwane,
Johannesburg, Cape Town and Durban.

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